Privacy policy / GDPR

Privacy policy

Use by you of the website constitutes an acceptance of this privacy policy.

Introduction

Your data is important to Recruit Hospitality, as is your trust in Recruit Hospitality services. We are committed to ensuring your privacy and want you to know that the data you share with us will be treated with care. Your personal data may be used by Recruit Hospitality, but we will not share your personal data with third parties other than associated partners, to provide you with an effective Recruitment Service.

Recruit Hospitality process data in accordance with the General Data Protection Regulation, from May 25th, 2018.

This privacy policy applies to the personal data of Candidates, Clients, Suppliers, Referees, Emergency Contacts and all others who we may liaise with to conduct our Recruitment Service.

This policy explains how we collect, store and use your personal data. We will need to do this to continue to provide you with our Recruitment Services, help you to find relevant employment (both temporary and permanent), allowing you to be paid for any temporary assignments, or anything else related to our Recruitment Services.

The Data Controller  

Your data controller is Paul Murphy. Our Head Office address: is Recruit Hospitality Ltd. Cotton Court Business Centre, Church Street, Preston, Lancashire PR1 3BY

Email: hello@recruithospitality.co.uk

Phone: 01772 846 990

Text:    07835 919 224

Candidates:

For Recruit Hospitality to provide you, our candidates, with a recruitment service, we need to store some of your personal details on a secure, computerised database and process certain information about you.

We believe that the personal details we store are necessary for us to help you find suitable employment. This includes your name, date of birth, contact details, education details, employment history, emergency contacts and your National Insurance number. We will also ask for details of any unspent criminal convictions at the point of registration to satisfy our obligation to our clients.

We will process your data for the purposes of marketing relevant job opportunities to you. You may object to this at any time.

We will collect your personal data from you in numerous ways. These may include:

  • Job applications
  • Directly from you, including if you call one of our offices to register your details with us
  • The Recruit Hospitality website
  • We may obtain information from you if you follow/like us on Social Media
  • We may gain your personal details from one of our clients
  • If you have uploaded your CV onto a Job Site that we work with
  • We may gain information about you from LinkedIn
  • If you were referred to us by an Unemployment or Back to Work Service, we will obtain your personal information from them
  • If you were referred to us by a client, an RPO or an MSP supplier, we may obtain your personal information from them

Recruit Hospitality will need to store & process some of personal data to carry out our recruitment service to you. Our recruitment service may include:

  • Matching your skills and experience to suitable job vacancies we may have
  • Storing & updating your details on our computerised database to alert you of job opportunities that are relevant to you and your background.
  • Recruit Hospitality sending a general, nonspecific overview of your work history to our clients
  • Recruit Hospitality sending your CV forward to suitable job vacancies
  • Applying using your CV to our job vacancies, via the Recruit Hospitality website or other Job Sites.
  • Carrying out any contractual obligations in relation to your recruitment
  • Allowing our payroll function
  • Carrying out customer satisfaction surveys
  • Requesting information (such as references, right to work in the UK, qualifications and any unspent criminal convictions)
  • Providing references to third parties during or following the completion of an assignment (this will only be done with your specific consent, which will be obtained from the third party)

You do have the right to object to the processing of your personal data in certain circumstances, find out more here.

The Personal Data we collect from you & store on our computerised database is necessary for Recruit Hospitality to continue to provide our recruitment services in an effective manner.

Depending on the nature of personal data in question, or the reasons why we may be processing it – if you refuse to provide us with such data, we may not be able to meet our recruitment services, and this could result in Recruit Hospitality not being able to continue with our relationship.

Transferring your data to third parties:  

We may share your CV with clients we feel are relevant to your experience. This will only be done following a conversation with you, and once you have provided your written or verbal consent to us working on your behalf.

We may also need to share your CV or work history with our clients as part of the application process. Again, we will only do this once you have provided your written or verbal consent to us working on your behalf.

Other than that, we will not disclose your Personal Data with Third Parties unless we are required to by law or we have a legitimate business interest to do so or need to do so to provide our Recruitment Services.

Examples of this may include sharing some of your personal data, including name, date of birth, National Insurance number, compliance details, bank details, contact numbers etc. with payroll companies. On some occasions, Recruit Hospitality will need to share your details with other third parties, which may include Recruitment Process Outsourcing companies and Neutral Vendors. This is done only when necessary to do so for you to either undertake a temporary assignment or for Recruit Hospitality to submit your application to one of our clients.

Clients:

If you are a client of Recruit Hospitality ’s, we will need to collect and use information about you or others at your organisation, to effectively provide you with our Recruitment Service. Our Recruitment Service to you may include taking details from you of current vacancies and finding candidates who we believe would be a good fit for any current vacancies, or your company in general.

Recruit Hospitality collect client data in several ways, including:

  • Data we collect directly from you
  • Data we collect from other sources (including LinkedIn, your company’s website, networking events, the Recruit Hospitality website, business cards, candidates who provide your information as a referee etc.)

For us to continue to carry out an effective recruitment service to you, we may need to use and process your personal data. This will include any recruitment service to you, or any other legitimate business need.

To do this, our processing activities may include:

  • Storing & updating your details on our computerised database, wherever necessary to contact you with regards to Recruit Hospitality ’s Recruitment Service.
  • Undertaking customer satisfaction surveys
  • We will keep records on our computerised database of any exchanges with you including, but not limited to, conversations, face to face meetings and details of registered vacancies.
  • Processing your data for targeting appropriate marketing campaigns (you may object to this at any time – details can be found here).

We will never transfer your personal details to a third party unless there is a legal obligation or a legitimate business need.

Suppliers:

Recruit Hospitality need some information from our suppliers to ensure we can carry on an effective business relationship. For example, we will need contact details of relevant individuals at your organisation so that we can communicate with you.

We will never transfer your personal details to a third party unless there is a legal obligation or a legitimate business need.

Referees/emergency contacts:

For Recruit Hospitality to maintain our Recruitment Services to Clients & Candidates, we need to uptake references and take the details of Emergency Contacts for both employees and candidates.

To do this, candidates or prospective employees will provide your contact details to us.

This is so we can contact you with regards to a reference, or because you’ve been listed as an emergency contact for one of our candidates or a Recruit Hospitality employee.

How long we will store your data

Recruit Hospitality will delete your personal data from our computerised database if we have not had any significant contact with you (or, where appropriate, the company you are working for or with) for two years (or a longer period, if the law requires us to keep your data).

Towards the end of this two-year period, we will contact you to confirm if you wish for Recruit Hospitality to retain your details. If we receive no response, we will delete your data when the 2-year period is complete.

Keeping your data safe

Recruit Hospitality are committed to keeping your personal data safe. We will take every practical and appropriate step to protect your personal data from misuse, loss or unauthorised access.

We have both physical and network security measures in place and a process of how to deal with data breaches. In the unlikely event of a data breach, we will notify you in line with ICO requirements.

Accessing/requesting deletion of your data

The new data protection law aims to protect and clarify individuals within the EU rights regarding data privacy. These include:

The right to rectification:

If you believe the data we hold on you to be incorrect, you may contact us via e-mail or phone.

The right to object:

You may object to us processing your personal data for the purposes of our legitimate business interests. Please note, in doing so we may no longer be able to provide you with our recruitment service. You can object by contacting:

Email: hello@recruithospitality.co.uk

Phone: 01772 846 990

Text:    07835 919 224

The right to withdraw consent:

If we process your personal data for the basis of certain recruitment activities, you may withdraw your consent to this at any time.

Email: hello@recruithospitality.co.uk

Phone: 01772 846 990

Text:    07835 919 224

Subject access requests:

You may ask for a copy of the personal data we hold about you at any time, and request us to update, modify or delete any information. We will need you to verify your identity to do this. In line with the GDPR, we will respond to all SARs within one month.

Email: hello@recruithospitality.co.uk

Phone: 01772 846 990

Text:    07835 919 224

Right to erasure:

You do have the right to request erasure of your data. Unfortunately, on some occasions, for legal reasons we will be required to keep your data stored on our database (e.g. for HMRC/Tax Purposes). In this instance, we will archive your personal data on our computerised database, and we will no longer process your data.

If you do make a request for erasure of your details, we will need you to confirm your identity to complete your request.

Email: hello@recruithospitality.co.uk

Phone: 01772 846 990

Text:    07835 919 224

The Personal Data we collect from you & store on our computerised database is necessary for Recruit Hospitality to continue to provide our recruitment services in an effective manner.

Depending on the nature of personal data in question, or the reasons why we may be processing it – if you refuse to provide us with such data, we may not be able to meet our recruitment services, and this could result in Recruit Hospitality not being able to continue with our relationship.

Legal basis for processing your data

Recruit Hospitality believes that processing your personal data means that we can continue to provide you with our Recruitment Service. We will only process data when we have a legitimate business interest to do so. But you always have the right to object to us processing your personal data on this basis.

Candidates:

Recruit Hospitality believes that it’s realistic to assume that if you apply to one of our job vacancies, call one of our offices to register your details, are searching for a new job, or have posted your CV/Personal Data onto a Job or Networking Site then you would be happy for Recruit Hospitality to collect, store and use your information for the purposes of providing you with our Recruitment Service.

We will use your information to assess your suitability to our current vacancies.  As part of our Recruitment Service, we will also send your CV or an overview of your work history to those of our clients we feel would be relevant to your experience. This will only be done with your consent.

We will also need to confirm your references, right to work in the UK, qualifications and details of any unspent criminal convictions. We need to do this as part of our service to our clients and you, our candidates.

We also believe it to be reasonable to assume you are happy for us to alert you of relevant job opportunities, however you can object to us processing your personal data for this reason at any time.  To ensure we can continue to provide an effective recruitment service, we also need to use your data for purposes of payroll & invoicing.

We believe all the above are necessary as part of our legitimate business interest

Clients:

For us to provide you with an effective recruitment service, we believe it necessary to store your personal details and the personal details of individuals within your business on our computerised database.

To conduct our business operations, we believe it’s necessary to keep a record on our computerised database of our conversations, meetings, registered jobs and placements. This is to ensure we can provide you with the best possible Recruitment Service and is in both Recruit Hospitality ’s & the client’s interests.

On occasion, we may ask you to participate in a customer satisfaction survey. This is so we can monitor the service we provide to you and continuously improve it.

All the above we believe to be in line with our legitimate business interests.

Suppliers:

For us to accept the services from our Suppliers, we need collect and store the personal data of individuals within your company. We also need to hold your financial details, to be able to pay you for your services.

We believe this is within the scope of our legitimate business interests.

Referees/emergency contacts:

If your personal data has been provided to us by a candidate of a prospective member of staff to gain a reference, we will use your personal data to gain that reference. We believe this is within the scope of our legitimate interests, to carry out our recruitment services effectively.

In the same way, if your personal data has been provided to us by a candidate or a Recruit Hospitality employee as an Emergency Contact, we will use your details to contact you in case of an emergency. We also believe this to be within the scope of our legitimate business interests.

We will never share Referees or Emergency Contact’s personal details with other parties and your data will only used for the purposes in which it was provided.

Cookies and other tracking devices

We may use cookies and other tracking devices on our Websites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider. We may use third parties to serve Recruit Hospitality advertisements on other Websites. In serving Recruit Hospitality advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other Websites (such as browser type, IP address, which page was visited, and time of day).

This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you. You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use

Outside links

RecruitHospitality.co.uk may contain links to third-party sites not controlled by Recruit Hospitality or covered by this privacy statement. These include those belonging to Recruit Hospitality partners, or independent product review sites. We recommend that you check the privacy statement of other sites you visit before providing any personal information. Generally, we will tell you as you leave our site that another site’s privacy statement applies to any data you share on that site.

Privacy enquiries

Recruit Hospitality will take every care with your personal data, but if you do have concerns or questions regarding our consumer privacy practices, please contact us at hello@recruithospitality.co.uk

We are always happy to discuss any concerns you may have, but you do also have the right to lodge a complaint with the ICO or other supervisory authority if you feel necessary.

If you have any other questions or concerns please contact us.